Privacy Policy

Last Updated: May 2026

Introduction

Bravion Resources Limited ("Bravion Resources", "we", "us", or "our") is committed to protecting the personal information of everyone who visits our website, uses our services, or contacts us through any of our communication channels. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have in relation to it.

By using the Bravion Resources website at bravionresources.com, submitting any form on our website, or communicating with us via WhatsApp, email, or social media, you acknowledge that you have read and understood this Privacy Policy.

If you have any questions about this policy or how we handle your information, you can contact us at any time using the details provided at the end of this document.

1. Who We Are

Bravion Resources Limited is a Gobal luxury fragrance business founded and operated by Uchechukwu Anah, a Registered Nurse (RN) with a Master of Science in Nursing (MSN) and 18 years of personal fragrance expertise. We source and sell niche and luxury perfumes including new sealed bottles, decants and samples, and pre-loved bottles delivered anywhere in World. We also offer free personalised fragrance consultations and general healthcare wellness advisory.

For the purposes of this Privacy Policy, Bravion Resources Limited is the data controller responsible for the personal information we collect and process.

• Business name: Bravion Resources Limited
• Founder: Uchechukwu Anah
• Business email: support@bravionresources.com
• Professional email: hello@bravionresources.com
• WhatsApp: +234 909 063 7220
• Website: https://bravionresources.com

2. Information We Collect

We collect personal information that you provide to us directly, as well as certain technical information that is collected automatically when you use our website.

2.1 Information You Provide to Us

When you interact with Bravion Resources whether through our website forms, WhatsApp, email, or social media you may provide us with the following types of personal information:

• Identity information: your full name.
• Contact information: your email address, phone number, and WhatsApp number.
• Fragrance preference data: information you share through our Fragrance Finder form, including your scent preferences, budget, lifestyle, and occasion details.
• Order information: details of the products you enquire about or purchase, your delivery address, and your delivery location.
• Payment information: Bravion Resources does not collect or store payment card information. All payments are made via bank transfer, and only transaction confirmation details are retained.
• Communication content: any messages, questions, or other content you send to us via our contact form, WhatsApp, email, or social media direct messages.
• Health-related information: if you engage with our healthcare advisory service, you may choose to share general health or wellness information. This is used solely to provide your requested advisory and is treated with strict confidentiality consistent with professional nursing standards.

2.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our hosting provider and analytics tools. This may include:

• Your IP address and approximate location.
• Browser type and version.
• Operating system.
• Pages visited and time spent on each page.
• Referring website or source.
• Date and time of your visit.

This technical information is collected via Google Analytics 4 (where enabled) and our hosting provider, Hostinger. It is used only to understand how visitors use our website and to improve our content and services. It does not directly identify you by name.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested, including fragrance recommendations and healthcare advisory consultations.
• To process your fragrance orders, confirm payment, arrange delivery, and communicate order status.
• To prepare personalised fragrance profiles and curate recommendations that match your stated preferences, budget, and lifestyle.
• To communicate with you about your enquiry or order via the contact details you have provided, including WhatsApp, email, or phone.
• To maintain records of our interactions with you for the purpose of fulfilling ongoing services.
• To improve our website, services, and customer experience based on aggregated, anonymised usage data.
• To comply with any applicable legal obligations.

We do not use your personal information for unsolicited marketing communications. We will only contact you in relation to a service or enquiry you have initiated. If you wish to receive updates or new arrivals notifications in the future, we will ask for your explicit consent before doing so.

4. Legal Basis for Processing Your Information

We process your personal information on the following legal bases:

• Contractual necessity: processing your order, arranging delivery, and confirming payment requires us to handle your contact and order details.
• Legitimate interests: responding to enquiries, providing consultations, and improving our services are activities we have a legitimate business interest in carrying out.
• Consent: where you voluntarily submit information through our forms or communication channels, your submission constitutes consent to our use of that information for the stated purpose.
• Legal obligation: where applicable law requires us to retain or process certain information.

5. How We Share Your Information

Bravion Resources does not sell, rent, or trade your personal information to any third party. We do not permit advertisers or third-party businesses to access your personal data for their own purposes.

We may share limited information with trusted service providers who assist us in operating our business, but only to the extent necessary for the specific service they provide. These include:

• Formspree: our website contact and enquiry forms are processed via Formspree, which receives and forwards the content of your form submissions to our business email. Formspree processes submissions in accordance with its own privacy policy.
• GIG Logistics and trusted local couriers: your name and delivery address will be shared with our delivery partners solely for the purpose of fulfilling your order. No other personal data is shared with couriers.
• Hostinger: our website is hosted on Hostinger's servers. Hostinger may process certain technical data as part of website hosting operations.
• Google Analytics: anonymised, aggregated usage data may be processed by Google Analytics to help us understand website traffic and user behaviour.

All third-party service providers we work with are required to handle your information in a manner consistent with this Privacy Policy and applicable data protection principles.

6. How Long We Keep Your Information

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected or as required by applicable law.

• Enquiry and consultation records: messages and form submissions are retained for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up.
• Order records: order details, payment confirmations, and delivery records are retained for a minimum of one year from the date of order to support any post-delivery queries, disputes, or legal requirements.
• Healthcare advisory records: any health-related information shared during a consultation is retained only for the duration of the consultation engagement and is not stored beyond the conclusion of your advisory engagement unless you explicitly request ongoing advisory services.
• Website analytics data: anonymised technical usage data processed by Google Analytics is subject to Google's own data retention policies.

When personal information is no longer required, we take reasonable steps to securely delete or anonymise it.

7. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction.

Our website is served over HTTPS using an SSL certificate issued via Let's Encrypt and managed through our hosting provider, Hostinger. All communications via our website are encrypted in transit.

Form submissions are processed via Formspree and delivered to our business email inbox, which is accessible only to Uchechukwu Anah. WhatsApp communications are protected by end-to-end encryption as provided by the WhatsApp platform.

While we take all reasonable precautions to secure your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to acting promptly and transparently in the event of any data security incident.

8. Your Rights

You have the following rights in relation to the personal information we hold about you:

• Right of access: you have the right to request a copy of the personal information we hold about you.
• Right to rectification: if any information we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to erasure: you may request that we delete your personal information where there is no longer a legitimate reason for us to retain it, subject to any legal obligations we may have to retain certain records.
• Right to restriction: you may ask us to restrict how we process your personal information in certain circumstances.
• Right to object: where we rely on legitimate interests as the basis for processing, you have the right to object to that processing.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal.
• Right to data portability: you may request that we provide your personal information in a structured, commonly used, and machine-readable format where technically feasible.

To exercise any of these rights, please contact us at bravionresources@gmail.com or via WhatsApp at +234 909 063 7220. We will respond to your request within a reasonable timeframe and in any event within 30 days.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and to collect anonymised analytics data via Google Analytics.

Cookies are small text files placed on your device when you visit a website. We use cookies for the following purposes:

• Analytics cookies: placed by Google Analytics to help us understand how visitors interact with our website, including which pages are visited most frequently and how users navigate through the site. This data is anonymised and aggregated.
• Functional cookies: used by our hosting provider to ensure the website operates correctly and securely.

You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.

We do not use cookies to serve targeted advertising and do not permit third-party advertisers to place cookies on our website.

10. Third-Party Links

Our website contains links to third-party websites and platforms, including Instagram, TikTok, LinkedIn, and WhatsApp. These links are provided for your convenience and do not constitute an endorsement of those platforms' practices. We are not responsible for the privacy practices of any third-party websites or services. We encourage you to read the privacy policies of any external sites you visit.

11. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal information, please contact us immediately and we will take steps to delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website and services after any update constitutes your acknowledgement of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests in relation to this Privacy Policy or the way we handle your personal information, please contact us using any of the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.